What if gear breaks during rental

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Gear damage during rental

Any theft, loss or damage occurring during a rental window is the sole responsibility of the Renter. If gear is damaged during a rental, the Renter should immediately contact the Owner to assist the situation and coordinate repair or reimbursement. All damage should be documented via the Quipmo Pre/Post Rental Forms.

When a Renter is found to be responsible for damaged gear, he or she should liaise with the Owner directly to organise a reimbursement for repair costs in accordance with and up to those detailed within Schedule 1 – Damage / Cost Schedules of the Quipmo Rental Agreement (Schedule) or if total loss due to theft, loss or damage, then replacement in accordance with Quipmo’s Terms and Conditions  .