Making a claim

Making a claim

 

General Property Insurance


Summary
Insurer: CGU Insurance Limited
Broker: Willis Towers Watson (Willis Australia Limited)
Policy no: Please email info@quipmo.com
Period of insurance: From: 16 February 2017 at 4.00pm Local Standard Time
To: 16 February 2017 at 4.00pm Local Standard Time
Insured Persons: 1. Quipmo Pty Ltd (ACN 611 757 496) and/or subsidiary and/or related bodies corporate as defined under the Corporations Act 2001 (Cth); and/or
2. Owners (as defined within the Quipmo Rental Agreement) of Sporting Goods and Equipment hired through the Quipmo online marketplace; and
3. Renters (as defined within the Quipmo Rental Agreement) of Sporting Goods and Equipment hired through the Quipmo online marketplace.
4. Financiers in respect of each of Insureds 1 or 2; and/or
5. Any other party that the Insured 1 undertakes to insure or whom has an insurable interest in the Insured Property;

All for their respective rights, interests and liabilities

HOW TO MAKE A GENERAL PROPERTY CLAIM

General Property Claims are managed by Willis Towers Watson’s claims team.

If your property has sustained material damage please follow the below instructions:-

  1. Complete the two page claim form linked here:
  2. Ensure you have a copy of the following which your insurer will require in order to assess your claim:-
    I. Quipmo Rental Agreement;
    II. Quipmo Pre Rental Form;
    III. Quipmo Post Rental Form;
    IV. Photographs of the damage;
    V. Proof of purchase for the equipment;
    VI. Quotation to repair or replace the item (please note that the insurer may also obtain an     alternative quotation).
  3. Collate this information and email it to the following address:- au_claimsadmin@willistowerswatson.com

What can we claim for?

Fire and specified perils, burglary and theft, accidental loss and damage, and full transit perils.

What items are insured and to what limit?

Sporting Goods and Equipment hired through the Quipmo online marketplace, including (but not limited to):

  • Bikes (any one Item) $ 10,000
  • Kitesurfing and Stand-Up Paddle Boarding (any one Item) $ 5,000
  • Skiing, Surfing, Snowboarding(any one Item) $ 1,000

Such Sporting Goods and Equipment shall only be covered by this Policy for the period of Rental as arranged via Quipmo.com, including any extensions to the Rental period as notified to and approved by Quipmo.com.

Please note deductibles will apply as outlined below:-

  • Bikes (each and every loss) $ 250
  • Kitesurfing and Stand-Up Paddle Boarding (each and every loss) $ 250
  • Skiing, Surfing, Snowboarding (each and every loss) $ 100

 

Public and Products Liability Insurance


Summary
Insurer:  Pen Underwriting Pty Ltd (Security: Certain Underwriters at Lloyd’s of London)
Broker: Willis Towers Watson (Willis Australia Limited)
Policy no: Please email info@quipmo.com
Period of insurance: From: 16 February 2017 at 4.00pm Local Standard Time
To: 16 February 2017 at 4.00pm Local Standard Time
Named Insured: Quipmo Pty Ltd, Owners and Renters and/or subsidiary and/or related Corporations as defined under Australian Corporations Law and/or financiers and all parties for whom the Insured undertakes to insure for their respective rights, interests and liabilities.

HOW TO MAKE A PUBLIC LIABILITY CLAIM

Public Liability Claims are managed by Willis Towers Watson’s claims team.

If you have had a claim made against you by a third party for personal injury or property damage, and you are the OWNER of the property, please follow the below instructions:-

  1. Complete the three page claim form linked here:
  2. Ensure you have a copy of the following which your insurer will require in order to assess your claim:-
    I. Notice of claim / any formal demands that you have received from another party;
    II. Quipmo Rental Agreement;
    III. Quipmo Pre Rental Form;
    IV. Quipmo Post Rental Form;
    V. Photographs (if available)
  3. Collate this information and email it to the following address:- au_claimsadmin@willistowerswatson.com

If you have had a claim made against you by a third party for personal injury or property damage, and you are the RENTER of the property, please follow the below instructions:-

  1. Lodge claims with your Travel Insurance and Home and/or Contents insurance policies. If cover is not available under the above-mentioned two policies, proceed with the following:-
  2. Complete the three page claim form linked here:
  3. Ensure you have a copy of the following which your insurer will require in order to assess your claim:-
    I. Notice of claim / any formal demands that you have received from another party;
    II. Quipmo Rental Agreement;
    III. Quipmo Pre Rental Form;
    IV. Quipmo Post Rental Form;
    V. Photographs (if available)
  4. Collate this information and email it to the following address:- au_claimsadmin@willistowerswatson.com

What can we claim for?

A claim made against you which is in respect of Third Party Property Damage or Bodily Injury arising out of the use of the equipment sporting goods and equipment hired through Quipmo Pty Ltd.

Please note deductibles will apply as outlined below:-

  • Personal Injury: $ 1,000
  • Property in Care, Custody or Control of the Insured: $ 1,000
  • Property Damage: $ 1,000

Any other aspects that require clarification should be referred to Quipmo or Willis Towers Watson.
This is a summary document. Full Terms and Conditions are as per the Policy Schedule and Wording.
The information contained in this document is factual and does not constitute advice. While all reasonable skill and care has been taken in preparation of this document, it should not be construed or relied upon as a substitute for specific advice on your insurance needs. No warranty or liability is accepted by Willis Australia Limited, its shareholders, directors, employees, other affiliated companies for any statement, error or omission.