Communicating with Owners
After finding the gear you need, simply select your rental dates and send a request to the Owner.
If you wish to find out more about the gear or discuss possible pick-up locations, simply click the ‘contact’ button under the Owner’s profile picture to send them a direct message. It also helps to read the comments section of the listing in case someone has already asked the question you need answered and the Owner has already responded.
Using our messaging system allows you to maintain privacy over your personal contact details whilst also remaining in constant contact with the Owner.
If you’re having issues contacting an Owner or you’re not satisfied with the response they provide please let us know.